Last updated: 25 June 2025

Markandeya Foundation (“we,” “us,” “our”) is committed to protecting the privacy of our donors, subscribers, website visitors, and other users (“you,” “your”). This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights in relation to that information.

 
1. Scope
This Policy applies to:

Donations made via our website through Razorpay (“Razorpay Gateway”)
Recurring/subscription payments managed via Pabbly (with payments processed by Razorpay)
Any other interactions you have with us online (e.g., signing up for newsletters) or offline in connection with our charitable activities.
 
2. Information We Collect
Category
Details
Identity & Contact Data
Name, email address, postal address, phone number—collected when you donate, subscribe, or contact us
Financial & Transaction
Donation amount, date, currency, payment method, transaction IDs—collected by Razorpay and stored in our donor database
Technical & Usage Data
IP address, browser type/version, device identifiers, pages visited, referring URLs, timestamps—collected via cookies and analytics tools
Communications Data
Your correspondence, feedback, requests, and marketing preferences (e.g., whether you opt in to receive newsletters)
 
 
3. How We Collect Information
Directly from you: When you complete a donation or subscription form, sign up for updates, or email us.
Automatically: Via cookies, server logs, Google Analytics (or similar) when you visit our website.
From third parties: Razorpay and Pabbly share transaction confirmations and basic donor details with us to enable processing and record-keeping.
 
4. Purposes of Processing
We use your information to:

Process donations/subscriptions and send acknowledgments or receipts.
Manage your account and communicate important updates (e.g., policy changes, event invitations).
Comply with legal obligations (e.g., FCRA, Income-tax Act filings, audit requirements).
Improve our services & website, analyze trends, and generate aggregate reports.
Send marketing communications (newsletters, appeals)—only if you’ve opted in; you can unsubscribe at any time.
 
5. Legal Basis (where applicable)
While India does not have a unified data-protection law yet, we rely on the following bases for processing:

Consent: For marketing emails and cookies (where required by law).
Contractual necessity: To fulfill our agreement with you (processing your donation/subscription).
Legal obligation: To maintain records for statutory compliance.
Legitimate interests: For website security, fraud prevention, and improving our services.
 
6. Sharing & Disclosure
We will not sell or rent your personal data. We may share:

With Razorpay & Pabbly: Your basic donor/subscriber details and transaction data, solely to process payments.
With service providers: E.g., email-marketing platforms, web-hosting, auditors—under strict confidentiality obligations.
To comply with law: Court orders, government requests, or to detect/prevent fraud.
 
7. Cookies & Tracking
We use cookies and similar technologies to:

Remember your preferences
Analyze site traffic (via Google Analytics)
Tailor content to improve your experience
You can manage cookie settings in your browser or opt out of analytics tracking via the Google Analytics Opt-out Add-on.

 
8. Data Security
We implement administrative, technical, and physical safeguards to protect your data, including:

HTTPS/TLS for all website traffic
Access controls and encryption for stored data
Regular security reviews
However, no system is 100% secure—if you suspect any breach, please contact us immediately.

 
9. Data Retention
Donation & subscription records: Retained for a minimum of 8 years to satisfy Income-tax and FCRA audit requirements.
Marketing & analytics data: Retained until you unsubscribe, plus an archival period of up to 2 years for internal analysis.
Support correspondence: Retained as long as needed to resolve any issues, then anonymized or securely deleted.
 
10. Your Rights & Choices
Depending on applicable law, you may:

Access the personal data we hold about you
Correct or update inaccuracies
Delete or restrict processing in certain circumstances
Withdraw consent (for cookies or marketing communications)
Object to processing based on legitimate interests
To exercise any right, please write to us at markandeyafndn@gmail.com with “Privacy Request” in the subject line.

 
11. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us to have it removed.

 
12. International Transfers
If you donate from outside India, your data (including payment details) may be transferred to and processed on servers in India (by Razorpay/Pabbly). We ensure adequate safeguards are in place.

 
13. Changes to This Policy
We may update this Policy to reflect legal or operational changes. We’ll post the revised version with a new “Last updated” date and, where required, obtain your consent again.

 
14. Contact Us
Markandeya Foundation
Rainbow Vistas Apts,
Moosapet, K.V. Rangareddy, Balanagar, Telangana 500018
Email: markandeyafndn@gmail.com

If you have questions or concerns about this Privacy Policy, please reach out anytime.